Cant Find Locations

I bought this app because it was recommended by TripAdvisor for navigating ones way around Puerto Vallarta, Mexico. It couldnt even find Nuevo Vallarta. It was completely useless and cumbersome for my purpose. I want my money back. I know its an inexpensive global GPS app that works offline. But I expected it to at least have decent search capabilities.

tacticaldriver about Sygic GPS Navigation & Maps, v15.6.1